Surrey Community Action receives Certificate of Excellence

We’re delighted to receive a Certificate of Excellence from The High Sheriff of Surrey in recognition of our community support during the Covid crisis.

Making sure hard to reach communities like Gypsies and Travellers were well supported during the lockdowns was all in a day’s work for our Community Development Worker who helped one client who didn’t understand who she could spend time with during the lockdown and was still visiting family. Our Community Development Worker explained the rules clearly and the client understood that she must stay at home and stop visiting her son and grandchildren.  Our Community Development Worker also responded to a call for help from another client who needed help to fill in self assessment forms for the local authority as her husband was self-employed and could no longer work.

We’re currently working alongside GRT nurses to help encourage take-up of the vaccination within local communities.

Surrey Community Action supports over 100 good neighbour schemes across Surrey with information and advice.  We have supported them in various ways since the Covid-19 pandemic to help them to remain as active and effective as possible.  We have supplied information on how to protect volunteers’ well-being if they are transporting clients in their cars, given advice on how to collect prescriptions safely or access funding, matched them with new volunteers and supplied I.D. lanyards for new mutual aid groups which have sprung up to support existing schemes such as Send Community Aid for example, which has been set up in Send to assist Send Help, a local good neighbour scheme which has had to scale back due to the age of their volunteers.  We have also helped schemes to source PPE as clients start to resume their regular GP appointments and hospital check-ups.

Our Inspiring Enterprise Advisers reached out to people who are furloughed or suddenly made redundant to signpost them to training, offer help with CV writing and assist them with business plans and websites and all the foundations for a new business whilst they have this down time to work on it and so they are ready to hit the ground running once we’re out of lockdown.

People struggling to pay their bills and worrying about their financial situation have also been assisted throughout the pandemic by our Warmth Matters Adviser who continued to provide tailored help and advice for people over the phone and via email and Zoom.

Our Community Buildings Adviser has been on hand to help hundreds of village hall and community building management committees understand the new restrictions and how to safely re-open their premises as well as access funding.

Surrey Community Action was delighted to help the Royal Surrey Foundation Trust earlier this year to ensure that spare vaccinations did not go to waste by putting out an emergency call to staff and volunteers from front-line voluntary sector organisations delivering health and care activities to vulnerable people across Guildford and Waverley.

We were able to secure late-availability vaccination slots for 234 colleagues in the voluntary and community sector and connect hundreds more to the vaccination programme.