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Cups & Co is a coffee shop run by a local charity ALDAG and is open to the public for six days a week Monday to Saturday from 10am to 4pm. The position can be full time or part time with flexibility around days and hours. The salary is based on £12.50 an hour.

Key requirements will be the ability to create a welcoming space with good food on offer whilst developing the catering and hospitality skills of our team and building strong partnerships with the local community. We have a great team of young people with a learning disability who are part of our team and in addition you will be supported by a trustee from the charity.

Do you:
• have the ability to offer a great customer experience whilst ensuring that our young people remain at the heart of what we do?
• have strong management skills with the ability to lead and develop a service?

ALDAG is a small charity based in Mole Valley providing opportunities focused on developing social and work experience opportunities for young people with a learning disability. Cups & Co provides a valuable resource for the local community as well as a training opportunity to help our team learn new skills and gain the required confidence to enable them to move onto other opportunities and paid employment.

Core Responsibilities
The Manager will support and train people with a learning disability, working in liaison with the second manager for the overall management and performance of the coffee shop.
The ideal candidate will either have experience of working with people who have a learning disability or have management experience in a catering environment.
It is desirable if the candidate:
• has or be willing to gain a level 2 Health and Safety certificate appropriate to a catering environment
• has a level 2 Food Hygiene Certificate and is willing to gain a level 3.
• has or be willing to gain a First Aid Certificate
• IT, literacy and numeracy skills for completing forms, recording handovers, managing finance etc.

Customer service
1.Understand ALDAG’s ethos and promote ALDAG positively within the local community, breaking down barriers and increasing understanding of learning disability.
2. Ensuring the coffee shop offers a welcoming environment maintaining excellent customer service.
3. Preparation and presentation of good quality food and beverages.
4. Setting the tone: monitoring of lighting, heating and general front of house housekeeping.
5. Identifying strategies to retain and attract new customers and increasing sales.
We can offer a fully funded apprenticeship Hospitality Supervisor qualification for the manager for interested applicants.

ALDAG’s values EMPOWERING …young people with learning disabilities to develop their potential.
NURTURING…independence, social opportunities and the right to work.
CHOICES …expecting the same life experiences and chances as any other young person.
SUPPORTING …young adults with learning disabilities to lead fulfilling lives in their local community.
Safeguarding Statement ALDAG is committed to safeguarding and promoting the welfare of our members. It expects all staff to share this commitment, and the successful applicant will be required to undertake an enhanced Disclosure Barring Service check (DBS) and complete a safeguarding course. Please contact us by email for an application form and more information: [email protected]