Warmth Matters


Covid-19 update: Although our face to face sessions have stopped and our Community Pop-ups and drop-ins have been suspended during the current lockdown, we’re offering advice via email, telephone and Zoom. Contact us for more information. Email: davidcarter@surreyca.org.uk or call 07521 503 696.

Help is also available from our Money Matters Project

Do you know anyone:

Who may be struggling to understand their gas and electric bills?

Who will be worried about turning on their heating this winter because they just can’t afford it?

Whose children have health problems or trouble concentrating at school because they live in a cold home?

Who live in draughty or hard to heat homes?

We provide free help and advice for you or, if you are a charity or not for profit organisation, for the people you support to give them practical advice and independent guidance to help them stay warm, stay healthy and save money.

Contact us for more information. Email: davidcarter@surreyca.org.uk or call 07521 503 696. Click here for our top energy saving tips.

Fuel voucher scheme

Surrey Community Action is launching a new scheme, as part of our Warmth Matters advice project, designed to help the many people in Surrey who are facing a choice between heating and eating.

The scheme helps people who are struggling to pay for their energy with information, advice and guidance on ways to save energy, as well as providing emergency fuel vouchers to help families top-up their pre-payment meters in times of crisis and financial hardship.

Providing people with fuel vouchers means that families will have to cut back less often on essential items and will stay healthier.

Do you need your Winter Fuel Payment? Could you help someone who is choosing whether to eat or heat this winter?

We are inviting those who receive a winter fuel allowance and feel they don’t need it, to donate all, or part of it to Surrey Community Action so we can help those who need it most. We know that people are more likely to turn their heating on or take a bath or shower if they receive a fuel voucher– things most of us take for granted.

If you can, please pass on your Winter Fuel Payment or make a donation to us and we will ensure it goes directly to those most in need. By working with local organisations such as charities and foodbanks we can target this need.

Donate here

We also offer Money Matters advice sessions to help people with day to day budgeting and how to make personal and family finances go further.

For more information, please contact David Carter on 07521 503696
or email davidcarter@surreyca.org.uk