Surrey Compact


The Surrey Compact represents a commitment to continually improve relationships between public organisations, the voluntary and community and faith sector, and organisations representing service users and carers. It is an agreement that changes how partners behave, engage and work together at all levels.
It helps us to provide better services to the people of Surrey by:

  • Make sure we are open and respectful in how we work together
  • Understand each other, build trust and foster openness
  • Involve the right people and appreciate that voluntary action is an essential component to a democratic society
  • Share information and best practice between partners
  • Give an equal voice to all
  • Simplify and improve processes, including funding
  • Prevent and resolve disputes

The Surrey Compact is one of the local Compacts which underpin partnership work in England, operating alongside the National Compact.


About The Compact

Detail of the Surrey Compact can be found in the Compact Guide 2015, and it has six Codes of Practice. These Codes of Practice help bring the Compact principles to life and help us integrate it into our day-to-day work.


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Working with Communities Code

Guidance on community groups, what they do, how they operate and how they are different from other voluntary organisations, so the right conditions can be created to enable community groups to feel supported, thrive and succeed.

View the Code >

The Equality and Diversity Code

Guidance on recognising the importance of equality, diversity and human rights, their role in maintaining a prosperous and cohesive society, and helping to develop effective methods so all groups can get involved.

View the Code >

Funding Code

Support to set out a framework for financial relationships and set out the undertakings of both sides based on what each can expect from the other, consistent with the funding bodies’ duty to achieve value for money, principles in accounting, and European Union procurement law.

View the Code >

Volunteering Code

Summary of best practice around attracting, supporting, training and retaining volunteers, outlining key principles and specific actions to help organisations develop, maintain and increase volunteering, and deal with new developments as they arise.

View the Code >

Communication, Consultation and Engagement Code

Support to improve engagement between organisations and the communities they serve by encouraging and improving local engagement and making a positive impact on the way in which the public, voluntary and community sectors consult and communicate on policy and other matters.

View the Code >

Positive Disputes Resolution Code

Support for if things go wrong, so that problems can be resolved quickly, positively and constructively.

View the Code >