Part 3 section 21 comes into force in 2004.

It states: Where a physical feature (for example, one arising from the design or construction of a building or the approach or access to premises) makes it impossible or unreasonably difficult for a disabled person to make use of such service, it is the duty of the provider of that service to take such steps as are reasonable, in all the circumstances of the case, for him to have to take in order to-

• remove the feature
• alter it so that it no longer has that effect
• provide a reasonable means of avoiding the feature

The act has many other implications including the provision of hearing loops.

If you require any further information and advice regarding the Disability Discrimination Act, contact:
Doug Williams the Village Halls Advisor:
Telephone: 01483 459292 x225
email: dougw@surreyca.org.uk

DRC (Disability Rights Commission)
Tel: 08457 622633
Email: enquiry@drc-gb.org
Website: www.drc-gb.org